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1. Service outbound PPA Solution

If your service department is like most, it's not easy to find the time to make outbound calls. RA BDC Solutions has a turnkey program to make the calls for you. We have the "Know how" in the automotive industry to implement and execute campaigns that utilize the right scripting and upsell your service and parts specials.

Let your service team take care of your in-person customers as well as walk-ins. Resulting in an increase of RO count and CSI.

  • Your customers will be handled by a live bilingual English-Spanish Rep.
  • Exclusive dedicated agents for your stores.
  • We understand the importance of making good quality appointments.
  • Our representatives are proficient in Most CRMs, Xtime, CDK, Autoloop, eLEAD, Dealer-FX, etc.
  • Tailored full cloud-based phone system that you can access anytime and listen to our agents speaking to your customers live.
  • 24/7 Access to your Account reports.

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2. Service inbound PPA Solution

Our experts will handle your service and part calls with top notch care and professionalism. Our automobile industry educated experts will reduce the call count that goes through to your service department by answering all general questions. So that your service department has more time to deal with your in-person customers.

The best part? You pay per show appointment. We handle your customer’s general calls at no extra cost.

  • Quality appointments
  • Little to no hold time for your customers
  • Exclusive inbound agents taking calls for your dealerships or your auto group only
  • Holiday and after-hour representatives, so you don’t lose opportunities
  • Call monitoring to ensure the best possible customer experience
  • 24/7 Access to your Account reports
  • We handle your receptionist tasks, call routing, and take messages

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3. Sales outbound PPA Solution

RA BDC car sale sharks will bring your showroom more traffic. With our success hanging on yours. We carefully hand pick our talented sharks to make sales calls for you. We only hire talented experienced agents for our automobile sales campaigns.

We handle your

  • Data mining/ service customers
  • Trade-in leads
  • Web leads

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4. Sales inbound Solution

This solutions is designed to help you capture opportunities, whether you looking for an overflow center or if you want reduce your operation cost while keeping quality standard. This solutions is based per call volume. Reach out for more information.

  • Quality appointments
  • Little to no hold time for your customers
  • Exclusive inbound agents taking calls for your dealerships or your auto group only
  • Holiday and after-hour representatives, so you don’t lose opportunities
  • Call monitoring to ensure the best possible customer experience
  • 24/7 Access to your Account reports
  • We handle your receptionist tasks, call routing, and take messages

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5. CSI follow-ups Solution

We have proven track helping automotive dealerships increase their CSI. From being at bottom of barrel to top 1 in CSI and HVX, we can help you. Best part, you pay only when you see results. Contact us today for more information.

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6. VA Solution

Are you a business looking for one or a group of virtual assistants?

RA BDC has the leading customer service, legal assistance, eCommerce, and marketing representatives with over a decade of experience.